1. No cash refunds, exchange only
2. Deposits placed when ordering an amplifier are considered a binding contract between Fargen amps Inc and the customer and are non refundable.
3. Exchange will only be done after approval and claim # is issue by Fargen Amps Inc. Replacement will be done with a product of equal or lesser value of your choice.
4. To get an exchange, you must return the original product to us in like new condition (customer is responsible for all return shipping cost).
5. No exchange will be done without prior exchange approval by Fargen Amplification, Inc. So, be sure to contact us within 7 days if you need to exchange a product.
6. Exchange request must be received by us via. E-mail no later then 7 days from your receiving the product.
7. Exchange for products not received must be made within 7 days of delivery date. We reserve the right to confirm delivery prior to making exchange. Customer is responsible to file a claim with the shipping company (example: USPS) and provides us with verification of claim. We are in no way liable for products not received due to customers providing us with improper mailing address and/or instructions.